Why I can not receive MTCN code

mtcn - French translation mtcn I need a new Money Transfer Control Number greeting, the money transfer has been canceled for MTCN 7427090445 payment date 21 August mtcn Its issued for the sender, on the print receipt and called MTCN and has 10 digits right after it, only the sender will have it (and the agent

mtcn MTCN simply stands for Money Tracking Control Number It's a reference code with 10 digits long, referring to a particular money transfer